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Group 18

Custom software

Group 18 designs the operation first and builds the software second. The result is a platform shaped by how the organization actually decides and delivers, owned outright by the client, and maintained by a team trained to run it.

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What we deliver

Built to be owned.

  • Operations platforms for order-to-cash, project delivery, and capacity planning
  • Profitability tracking at the job, client, and business-unit level
  • Integration across ERP, CRM, and the systems of record that do not talk to each other
  • Full source, documentation, and a trained internal owner on handover

How it works

Three stages, one owner on the client side from day one.

  1. 01

    Map the operation

    Practitioners trace how work moves today, where it stalls, and which decisions depend on data nobody has.

  2. 02

    Design, then build

    The workflow is redesigned before a line of code is written. Software encodes the new design, not the old habits.

  3. 03

    Transfer ownership

    The platform is delivered with source, runbooks, and a named internal owner. Group 18 stays on through adoption.

Typical outcomes (illustrative figures for this concept)

60%
less time spent reconciling data across systems
14 wk
median time from design sign-off to production
100%
of platforms owned by the client on handover

Related solutions

AI integration
Applied AI inside the workflows that carry the most cost, deployed to production and run by the client's own team.
Financial models
Forward-looking revenue, cost, and capacity models that make the cost of the current design visible.

Bring custom software to your operation.

A fixed-scope assessment of all twelve elements, with a sequenced plan and a financial case for the redesign. Most engagements begin here.

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